Policies and Procedures

Zenith’s operations are guided by policies and procedures relevant to the respective operational area. Policies describe why certain actions must be taken and procedures provide a mechanism for implementing policy instruments. Respective forms are provided to effect the required actions and make the required decisions.

While most of the relevant policies and procedures are contained within the  Student Handbook, some of the important policy documents and forms are provided below for your immediate reference.

These documents and forms are also available at the front desk. If you need information on a policy area or want to enquire about an available policy to deal with a specific situation, please contact the Campus Manager by contacting the front desk.

Access:

Student Admissions & Enrolment Policy and Procedure Download
Fee Policy 2022 Download
Fee Refund Policy and Procedure Download
Language, Literacy, and Numeracy (LLN) Policy Download
RPL and Credit Transfer Policy and Procedure Download
Deferral, Suspension, and Cancellation Policy Download
Course Progress Policy and Procedure Download
Student Complaints and Appeals Policy and Procedure Download
Student Orientation Policy and Procedure Download
Student Support & Welfare Policy Download

Documents:

Fee Schedule_2022 Download
Student Code of Conduct Download
Pre-enrolment Self-Assessment Form Download