Policies and Procedures
Zenith’s operations are guided by policies and procedures relevant to the respective operational area. Policies describe why certain actions must be taken and procedures provide a mechanism for implementing policy instruments. Respective forms are provided to effect the required actions and make the required decisions.
While most of the relevant policies and procedures are contained within the Student Handbook, some of the important policy documents and forms are provided below for your immediate reference.
These documents and forms are also available at the front desk. If you need information on a policy area or want to enquire about an available policy to deal with a specific situation, please contact the Campus Manager by contacting the front desk.
|Student Admissions & Enrolment Policy and Procedure||Download|
|Fee Policy 2022||Download|
|Fee Refund Policy and Procedure||Download|
|Language, Literacy, and Numeracy (LLN) Policy||Download|
|RPL and Credit Transfer Policy and Procedure||Download|
|Deferral, Suspension, and Cancellation Policy||Download|
|Course Progress Policy and Procedure||Download|
|Student Complaints and Appeals Policy and Procedure||Download|
|Student Orientation Policy and Procedure||Download|
|Student Support & Welfare Policy||Download|
|Student Code of Conduct||Download|
|Pre-enrolment Self-Assessment Form||Download|